Privacy Policy for Basepals.
Effective Date: October 1, 2024
Our website address is https://basepals.com
BasePals (“the App,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. Please read this policy carefully. By accessing or using our services, you agree to the practices described herein.
1. Information We Collect
A. Information You Provide to Us:
- Account details, including military base, email address, and profile preferences.
- Optional information, such as photos, interests, and descriptions, that enhance your profile.
- Payment information for premium features (processed securely by third-party providers).
B. Information We Collect Automatically:
- Usage Data such as interaction details, such as pages viewed, time spent, and features used.
- Device Data such as IP address, device type, operating system, and app version.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the App’s functionality.
- Personalize your experience, including matching with other users.
- Process payments for premium features.
- Communicate with you about updates, features, and promotions.
- Monitor and analyze usage trends to improve the App.
- Detect and prevent fraud or unauthorized access.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: For hosting, analytics, payment processing, and customer support.
- Legal and Safety Reasons: To comply with legal obligations, enforce terms of use, or protect our rights.
- Other Users: Profile information visible to other users as part of the matching process.
4. Data Retention
We retain your information for as long as necessary to provide services or comply with legal obligations. You may delete your account at any time, and we will delete or anonymize your data within 30 days.
5. Your Rights and Choices
A. Access and Update Your Information: You can update or correct your profile information through the App settings.
B. Opt-Out Options:
- Marketing Emails: Unsubscribe using the link in the email.
- Location Sharing: Disable location permissions in your device settings.
C. Data Deletion: Request account deletion by contacting [support email].
6. Security
We implement industry-standard measures to protect your data, including encryption, secure storage, and regular audits. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Children’s Privacy
The App is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we discover such information, we will delete it promptly.
8. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing your information.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice in the App or sending an email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]